SCHOOL OF WHOLESALE AND RETAIL
The National Certificate: Wholesale and Retail Operations, addresses skills and competencies for enabling entry-level employment and positions. The qualifying learner will access opportunities for further development and training in the specialised areas of Wholesale and Retail such as Operations, Administration, Merchandising, Stock Control, Customer Service, Visual Display Merchandising and Help Desk Operations.
FULL QUALIFICATION & LEARNERSHIPS
- National certificate: Wholesale and retail Chain Store Operations (NQF Level 2)
- National certificate: Wholesale and Retail Operation Stock Control (NQF Level 3)
- National certificate: Wholesale and Retail Operation Retail Sales (NQF Level 3)
- National certificate: Wholesale and Retail Operations Supervision (NQF Level 4)
SKILLS PROGRAMMES
– Build customer relations in a W&R unit (NQF Level 3)
– Deal with customers in a retail business (NQF Level 3)
– Explain the factors that impact on the bottom line of a W&R unit (NQF Level 3)
– Sell products to customers in a W&R environment (NQF Level 3)
– Demonstrate knowledge of products in own area of operation in a Wholesale and Retail environment (NQF Level 3)
– Receive Stock (NQF Level 3)
– Record Transactions (NQF Level 2)
– Perform Vehicle Maintenance Functions on the Forecourt (NQF Level 2)
– Run a small business (NQF Level 3)
– Explain factors that impact on the bottom line of a W&R Retail Unit (NQF Level 3)
– Maintain the stockroom (NQF Level 2)
– Count stock for a stock-take (NQF Level 2)
– Interact with customers (NQF Level 2)
– Record transactions (NQF Level 2)
– Process payment at a Point of Sales (NQF Level 2)
